T’s & C’s

Definitions

“The Company” means Beauty Supplies 2U “The Purchaser” means the Customer “Goods” means all items as offered for sale by the Company

Ownership

It is a condition of all sales that legal ownership of all goods does not pass from the Company until payment is received in full.

Risk

It is a condition of sale that all insurable risk in the goods shall pass to the purchaser upon collection of the goods by the purchaser or on delivery of goods to the purchaser’s delivery address.

Prices

All Prices are those ruling at the time in accordance with the Company’s price list, and are totally exclusive of VAT and/or delivery charges.

Payment

All sales are conducted on a pro-forma basis and no goods shall be dispatched by the Company until payment has been made in full. Payment can be made by all major credit cards and or debit cards. Where payment is being made by cheque no goods shall be dispatched until such time as the cheque has cleared. In the event of a cheque being returned the Company reserves the right to make a charge of £10 for processing.

Claims

Claims for loss or damage to goods in transit must be made in writing to the Company within 3 days of receipt. The Company are not responsible for any losses sustained by the purchaser due to acts of God, delays in transit and goods damaged in transit.

Faulty Goods (non electrical)

Any item the purchaser feels to be faulty can be returned to The Company for testing. All costs to return the item are to be paid by the purchaser and will only be refunded should the product be found to be faulty. If the product is found to be faulty a replacement will be sent or a refund may be offered*. In the event a product is found to be faultless then the item will be returned to the purchaser, The Company reserves the right to charge postage to return items deemed faultless.

Faulty Goods (electrical)

A 6 month warranty is supplied by The Company with all electrical goods sold through The Company. Any electrical item the purchaser feels to be faulty within the warranty period is covered under the same terms as non electrical goods. This warranty covers faults inherent to the product and does not cover the product if it has been damaged through misuse.

Refunds

Products – Goods are not offered on a sale or return basis. However, goods that have been ordered in error will normally be accepted for return if done so within 7 days from the date of purchase. Such goods must arrive back to us in perfect, re-saleable condition with any seals applied to the goods still intact. Credits for goods ordered it in error will applied to your account, and not back to The Purchaser . The Company will refund the price paid for the goods minus any costs incurred delivering them. The Purchaser is responsible for all goods until they have been received by The Company.

Delivery

The Company endeavours to despatch goods on the same day they are ordered providing such order is received by 1.00pm and subject to payment being received as above. Delivery dates cannot be guaranteed, as third party carriers are used and delays may therefore occur beyond the control of the Company.

Charges

UK Mainland
Delivery is FREE on all orders over £120, orders under £120 will be calculated and shown during checkout.

Northern & the Republic of Ireland, Scottish Highlands, Isle of Man & Guernsey
Charges will be calculated and shown during checkout.

*refunds are offered at the discretion of The Company, and will be applied to the Purchaser’s account.